AppCharge

Contact AppCharge

Risk & Fraud (Chargeback Support and Loss Prevention)

Please be aware that the Risk Department may proactively contact you in the event of any potential fraud or issues with your merchant account. There is an inherent risk of fraud when accepting credit cards online, and the following links offer helpful tips on how to protect your merchant account against this kind of fraud:

If you have further questions or concerns about a potentially fraudulent transaction, please contact the Risk Department at:

Phone: (888) 888-4009, Option #5
Email: risksupport@bankcardhelp.biz


Technical Support (Setup and Support Questions)

Phone: (888) 888-4009, Option #4
Email: helpdesk@bankcardhelp.biz


Account Services (Billing and Statement Questions)

Phone: (888) 888-4009, Option #3
Email: accountservices@bankcardhelp.biz


If you do not already have an AppCharge Account,
please contact (877) 775-6900.

AppCharge is offered by PowerPay, a registered MSP/ISO of:
Deutsche Bank AG, New York, ©2013 All Rights Reserved.
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(877) 775-6900